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Joybuy.com Return Policy

Joybuy.com offers a refund for most items within 30 days of receipt of shipment. Most items follow our general Return Policy. When you return an item, your refund and how your refund is issued may differ based on the condition of the item, how long you've had it, and how the item was purchased.

The process to return an ordered item is as follows:     • Email contact@jd.com to apply     • Provide clear pictures of the item, tracking label and write a brief reason why the product is being returned.     • We will resolve the refund issue within 2 business days.

ReasonConditionAction requiredRefund type
Item is not as described or is of poor qualityWithin 30 days after receipt of the parcela. Return the item
            b. No need to pay the return shipping fee
Full Refund (Shipping Fee Included)
Item is in perfect condition and you don't want ita. The product has not been used and is in its original packaging
            b. Within 30 days after receipt of the parcel
a. Return the item in a condition that will not affect its resale value
            b. Pay all costs for the return of the product (including the logistics and all the possible taxes)
Full Refund

Защита покупателя

Мы вернем вам деньги, если товар не соответствует описанию или имеет низкое качество

Гарантия Доставки

Вы получите полный возврат средств, если вы не получите ваш заказ

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